Frequently Asked Questions

WE CU empowered is an independent NDIS service provider. Our forte is helping you build the mental and emotional stamina to reach your goals and create a life that rocks. Working collaboratively with your other supports we consider all aspects of your life to to bring about the changes you wish to see in your life.

As a small, family run business we are able to give you more personalised attention. Taking the time to really hear and understand your needs on all levels. Our commitment is taking every possible action to make your goals a reality.

We provide Community Acesss Supports- one to one and in small peer groups we assist you to access the places, services and events in the community.
Psycho social We specialise in super fun life skills based camps – These camps are tailored specifically for the needs of each client so numbers are kept to a max of 4 participants. Our other area of expertise is mindfulness based therapy.

The NDIS is an Australian Government scheme that provides support to Australians with disability, their families and carers. It provides Australians with disability, who are under the age of 65, with the supports they need to enjoy an ordinary life.

An Australian citizen, living in Australia, holds a permanent visa and who:

• Has a permanent disability that significantly affects their ability to take part in everyday activities
• Is aged less than 65 when they first access the Scheme.

Office Hours: 9 – 5 Monday to Friday
Support Hours: operate on a client to client basis, which go beyond office hours on weekdays, weekends and public holidays.

Australia Wide

Office will be closed on Christmas Eve, Christmas day and Boxing day.
Supports can be made available 365 days per year, using our intake process.

There are 3 different ways you can manage your NDIS plan.

You don’t have to choose only one of these options. You can use a combination.

For example, you might self-manage some parts of your plan while the NDIA may look after other parts.

The three options are:

• Your plan is managed by someone from the NDIA
• Your plan is managed by a Plan Manager
• You manage your NDIS plan

The National Disability Insurance Agency (NDIS) is able to connect you with community and mainstream supports to help you pursue your goals and aspirations, and participate in daily life.  You will continue to have access to mainstream services, such as health, education, transport and housing.  There will be continuity of support provisions if you are not eligible for the NDIS and currently receive disability supports from the Department of Communities, Child Safety and Disability Services.

With the NDIS, you will work out what reasonable and necessary supports you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports.

Reasonable and necessary supports help someone with a disability to:

• pursue their goals, objectives and aspirations
• increase their independence
• increase social and economic participation, and
• develop their capacity to actively take part in the community.

This support may include education, employment, community and social participation, independence, living arrangements, and health and well-being.

Yes! You can invite family members to be a part of your planning process and really every step of the way.

You might like your family members included a lot, or a little – the choice is yours.

If you are not able to use public transport because of your disability, you may be able to get NDIS funding to cover transport such as taxis.

If you already receive funding through a taxi subsidy scheme, the NDIA will also take this into account.

The NDIS will not provide funding to carers or family members to transport a person with a disability to everyday commitments.

The NDIS can also fund supports that help you build confidence and learn how to travel or use public transport independently.

For example, if your goal is to get your driver’s licence, the NDIS may be able to support you to achieve this.

When you join the NDIS you will no longer be eligible for the Mobility Allowance.

Remember to tell your Planner or Local Area Coordinator (LAC) that you get the Mobility Allowance at your planning meeting. That way they can make sure it is included in your new NDIS plan.

Yes you can! If you are not happy with the disability service provider, you can change to make sure you are getting the support you need.

Yes.  You cmay choose to have one type of arrangement for part of your plan and then self-manage a smaller part that you are comfortable with.